This policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.opentennis.net you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (Act) We are registered with the ICO as a data controller.

Information we may collect from you

We collect certain information when you connect to or use our site in various ways. This information may be information that can identify you as a person or non-personal information and is either collected automatically or as a result of your specific input of the information. All information collected in any way is referred to collectively in this policy as "information."

We may collect and process the following data about you:

Information you give us. You may give us information about you by filling in forms on our site www.opentennis.net (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our services, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address/location, gender, e-mail address, phone number, financial and credit card information, personal description and photograph/profile picture.

Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

• technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
• Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.

Website Visit

We automatically collect information when you visit our website. We collect your IP address and browser header (version and type of browser) in a log file. We also collect your Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We may also automatically collect certain information through the use of cookies or web beacons, for detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

Sign Up

You may be required to provide the following information when you sign up to our site: your email address, your name, your username, your gender, your age, your location, your interests and your picture (for your profile ). We automatically collect the time you connect ("timestamp"). Also, if you sign up via an ad click, we automatically collect your device type and unique device identifier.

Login

We collect the following information each time you log in to our site: your geographic location (specified by latitude and longitude), your IP address and the MAC address of the device you are using.

Sign up via Facebook

We collect the following information when you sign up to our site via your Facebook account: your name, your email address, your Facebook profile picture, your gender, your birthday, how many Facebook friends you have, your Facebook ID and a timestamp. We collect all of the above information automatically as part of the Facebook sign up process.

Uses made of the information

We use information held about you in the following ways:

Information you give to us. We will use this information:

• to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, services that you request from us;
• to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;
• to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;
• to notify you about changes to our site and services;
• to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

• to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• to provide our services or information you request and to process and complete any transactions, to respond to your emails, submissions, questions, comments, requests, and complaints and provide customer service;
• to improve our site to ensure that content is presented in the most effective manner for you and for your computer, to increase the functionality and user friendliness of our site and services;
• to allow you to participate in interactive features of our service, when you choose to do so, to monitor and analyze user behavior and trends, to personalize and improve our features and your experiences when you use our site;
• as part of our efforts to keep our site safe and secure, to help prevent fraud or other misuse;
• to promote our site in general, to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
• to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them, to send you confirmations, updates, security alerts, and support and administrative messages and otherwise facilitate your use of, and our administration and operation of, our site and services; and
• for any other stated purpose for which the information was collected.

Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of your information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you.
• Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.
• Analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If GITOLOGY LTD or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of GITOLOGY LTD, our users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Notwithstanding any other provision of this policy, GITOLOGY LTD reserves the right, but has no obligation, to disclose any information that you submit to us, if in its sole opinion, GITOLOGY LTD suspects or has reason to suspect, that the information involves a party who may be the victim of abuse in any form. Information may be disclosed to authorities that We, in our sole discretion, deems appropriate to handle such disclosure.

Information Other Users can See

A main purpose of using our site is to meet and interact with other users. The information you enter in your profile, including your location, photos you upload to your profile, are visible to all users. Any text and images you send to a chat recipient will be visible to that recipient.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions and chat communication will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at contact@opentennis.net.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Opting Out

As mentioned above We may use your email address to send you emails for both transactional (e.g., confirmation of or issues with services) and promotional purposes (e.g., newsletters, special discounts, event notifications and third-party offers). Email messages we send to you may contain code that enables our database to track your usage of the emails, including whether the email was opened and what links (if any) were clicked. If you would rather not receive promotional emails from us, please see the section in each email labelled "Choice/Opt-Out".

You may "opt out" of receiving marketing or promotional emails and push notifications from us by changing your account preferences or by following the instructions in those emails. If you opt out of these messages, you will still receive emails from us, about your account, our services and other pertinent information related to our services. These communications are considered part of the service and your account, which you cannot opt-out from receiving.

Deactivating Your Account and Deleting Account Information

You can deactivate your account by selecting the "deactivate" link. Deactivating your account lets you remove your profile without permanently deleting it. When you deactivate your account, other users will no longer see your profile or information. We reserve the right, but are not required, to permanently delete your information if you do not reactivate your account within 60 days of deactivation. If you would like your account information permanently deleted, you may contact contact@opentennis.net and request permanent deletion. We will then delete all of your account information.

If you have an account, you can access and modify certain information that you provided to us that is associated with your account by logging in and editing your profile information on our site. Note that you may not modify your location information, which is automatically collected. To request modifications to any information that you cannot edit yourself, please contact contact@opentennis.net.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. By continuing to access or use our site after those changes become effective, you are agreeing to have your information collected, used and disclosed as described in the modified policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to contact@opentennis.net.